Privacy policy

Piel de Mujer (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Piel de Mujer collects, uses, and discloses your personal information.

This Privacy Policy applies to our website, https://pieldemujer.com/ and its associated subdomains (collectively, our “Service”) along with our application, Piel de Mujer. By accessing or using our Service, you indicate that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

Cookie: Small amount of data generated by a website and saved by your web browser. Used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Colombian Lingerie S.A.S (Carrera 34 # 4 - 38 barrio San Fernando, Cali, Colombia.), which is responsible for your information under this Privacy Policy.
Platform: Internet website, web application, or public-facing digital application of Piel de Mujer.
Country: Where Piel de Mujer or the owners/founders of Piel de Mujer are located, in this case it is Colombia.
Customer: refers to the company, organization, or person who registers to use the Piel de Mujer Service to manage relationships with its consumers or users of the service.
Device: any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit Piel de Mujer and use the services.
IP Address: Each device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.
Personal: refers to those individuals who are employed by Piel de Mujer or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information, including a personal identification number, allows the identification of a natural person.
Service: refers to the service provided by Piel de Mujer as described in the relative terms (if available) and on this platform.
Third Parties: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
Website: the Piel de Mujer site, which can be accessed through this URL: https://pieldemujer.com/
You: a person or entity that is registered with Piel de Mujer to use the Services.

What information do we collect?
We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

Name/username
Phone numbers
Emails
Mailing addresses
Billing addresses
How do we use the information we collect?
Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us better respond to your individual needs).
To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you).
To improve customer service (your information helps us more effectively respond to your customer service requests and support needs).
To process transactions.
To administer a contest, promotion, survey, or other site feature.
To send periodic emails.
When does Piel de Mujer use third-party end-user information?
Piel de Mujer will collect end-user data necessary to provide the Piel de Mujer services to our customers.

End users may voluntarily provide us with information that they have made available on social media websites. If you provide such information to us, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information that social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?
We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the Platform, database storage and management, email management, storage marketing, credit card processing, service and order fulfillment of products and services you may purchase through the Platform. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technological data such as connection speed, whether you have visited the Platform in a shared location, and the type of device used to visit the Platform. They may aggregate information about our advertising and what you see on the Platform and then provide audits, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government, law enforcement officials, or private third parties as we believe, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable court orders, laws, rules, and regulations.

Where and when is customer and end-user information collected?
Piel de Mujer will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How do we use your email address?
By submitting your email address on this platform, you agree to receive emails from us. You may opt out of any of these email lists at any time by clicking the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific people who have opted in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set forth in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we retain your information?
We retain your information only as long as we need it to provide Piel de Mujer to you and fulfill the purposes outlined in this policy. This is also the case for anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and it is not necessary for us to retain it to comply with our legal or regulatory obligations, we will either delete it from our systems or de-identify it so that we cannot identify you.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never archived. However, we cannot guarantee the absolute security of any information you transmit to Piel de Mujer or guarantee that your information on the service will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?
Piel de Mujer is incorporated in Colombia. Information collected through our website, through direct interactions with you, or from your use of our support services may be transferred from time to time to our offices or staff, or to third parties, located around the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general application governing the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected through the Piel de Mujer Service secure?
We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures in place to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?
The rights you have to request updates or corrections to the information Piel de Mujer collects depend on your relationship with Piel de Mujer. Staff may update or correct your information as detailed in our internal company employment policies.

Customers have the right to request restriction of certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete personally identifiable information maintained about you in our system (subject to the following paragraph), by canceling your account. Such updates, corrections, changes and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information secret at all times.

You should be aware that it is not technologically possible to delete each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a form that cannot be erased and will be difficult or impossible for us to locate. Promptly upon receipt of your request, all personal information stored in databases we actively use and other readily searchable means will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically feasible.

If you are an end user and wish to update, delete or receive any information we hold about you, you may do so by contacting the organization of which you are a customer.

Personal
If you are a Piel de Mujer employee or applicant, we collect information that you voluntarily provide to us. We use the information collected for human resources purposes to administer employee benefits and screen applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Piel de Mujer or any of its Corporate Affiliates (as defined herein), or the portion of Piel de Mujer or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have a petition filed against us in the event of a bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates
We may disclose information (including Personal Information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Piel de Mujer, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by such corporate affiliates in accordance with the terms of this privacy policy.

Governing Law
This Privacy Policy is governed by the laws of Colombia without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may have a right to bring claims under the Privacy Shield or the Swiss-U.S. framework.

The laws of Colombia, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. Your use of the Platform may also be subject to other local, state, national or international laws.

By using Piel de Mujer or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent
We have updated our Privacy Policy to provide you with full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites that Piel de Mujer does not operate or control. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies
Piel de Mujer uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential to your use of it. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details each time you visit the platform as we would not be able to remember that you had previously logged in. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.

Blocking and disabling Cookies and similar technologies
Wherever you are, you can also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from working properly, and you may not be able to fully use all of its features and services. You should also be aware that you may also lose saved information (e.g. saved login details, site preferences) if you block cookies in your browser. Different browsers provide you with different controls. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from your browser, you should visit your browser's help menu for more information.

Remarketing Services
We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads on the Internet to people who have already visited your website. It allows your business to appear to be “following” people around the Internet by serving ads on the websites and platforms they use most.

Payment Details
With respect to any credit card or other payment processing details you have provided to us, we are committed to ensuring that this sensitive information is stored in the most secure manner possible.

Children's Privacy
We do not target anyone under the age of 13. We do not collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to our Privacy Policy
We may change our Service and our policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and our policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you the opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you may delete your account.

Third Party Services
We may display, include, or make available third party content (including data, information, applications, and other product services) or provide links to third party websites or services ("Third Party Services").

You acknowledge and agree that Piel de Mujer shall not be responsible or liable for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Piel de Mujer does not assume and shall not have any obligation or liability to you or any other person or entity for Third Party Services.

Third Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Facebook Pixel
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is saved in accordance with its Privacy Policy.

Tracking Technologies
Google Maps API
Google Maps API is a robust tool that can be used to create a custom map, search map, check-in features, display live data sync with location, plan routes, or create a mashup, just to name a few.

Google Maps API may collect information from you and your device for security purposes.

Google Maps API collects information that is maintained in accordance with their Privacy Policy.

Contact Us
Please feel free to contact us if you have any questions.

Via email: info@pieldemujer.com
Via phone number: 3168366611
Via this link: Piel de Mujer
Via this address: Carrera 34 # 4 - 38 barrio San Fernando, Cali, Colombia.